1. Provider
This website and the Lina Noa service are operated by:
Culturetek Pte. Ltd.
6 Raffles Quay #14-02
Singapore 048580
Singapore
Unique Entity Number (UEN): 202411392W
Registered with the Accounting and Corporate Regulatory Authority (ACRA), Singapore.
Legal form: private company limited by shares, incorporated in the Republic of Singapore.
2. Contact
Email: hello@linanoa.com
Website: linanoa.com
Email is the fastest way to reach us and is monitored on business days. We answer enquiries about your account, billing, cancellation, data protection and content in the language of this page wherever we can.
3. Responsible for content
Responsible for the content of this website: Culturetek Pte. Ltd., 6 Raffles Quay #14-02, Singapore 048580, represented by its directors, contactable at hello@linanoa.com.
4. Lina Noa is an AI-generated persona
"Lina Noa" is a fictional, fully AI-generated persona operated by Culturetek Pte. Ltd. She is not a real person. Her name, biography, images, videos and voice are created by artificial intelligence systems, and all conversations are generated by AI language models — no human being answers as "Lina". No real individual is depicted, represented or impersonated.
Further detail on this disclosure, including our transparency obligations under Article 50 of Regulation (EU) 2024/1689 (the EU Artificial Intelligence Act), is set out in section 2 of our Terms.
5. Terms and privacy
Our Terms and Conditions govern the use of the Service, including subscription, auto-renewal and your right of withdrawal.
Our Privacy Policy explains what personal data we process and how, and sets out your rights over your data, including deletion.
6. Dispute resolution
If something has gone wrong, please write to hello@linanoa.com first. We answer complaints properly and we would much rather put a problem right directly than have you take it further.
We are not obliged to participate in, and are not willing to participate in, dispute resolution proceedings before a consumer arbitration board.
7. Seller information
For consumers who need it in one place, the commercial details of the sale are:
- Seller: Culturetek Pte. Ltd. · UEN 202411392W
- Representative: Kai Zimmer, Director
- Address: 6 Raffles Quay #14-02, Singapore 048580, Singapore
- Contact: hello@linanoa.com. Enquiries are handled by email. We do not operate a telephone line.
- Price: USD 19.99 per month, or USD 71.96 per year (shown as approximately $72), plus any taxes as displayed at checkout.
- Payment: card via Stripe, charged immediately on conclusion of the contract and then at the start of each renewal period.
- Delivery: immediate digital access once payment is confirmed.
- Cancellation and refunds: cancel at any time, effective at the end of the paid period; the 14-day money-back guarantee in our Terms applies.